Contact Us

At Auravieille, we value clear communication and aim to make it easy for customers to find the information they need. Whether you have a question about our products, need help with an order, or would like clarification regarding our store policies, our customer support team is here to assist you.

Please use the contact information below to get in touch with us. We will review your inquiry and provide assistance based on the circumstances of your request and our applicable store policies.

Customer Support

Customer Service Email:
service@auravieille.com

Business Phone:
+86 27 88180588

For questions about an existing order, please include your order number and the email address used during checkout, where applicable. This information can help us identify your order and review your inquiry more efficiently.

How We Can Help

You may contact us regarding:

  • Product information and general questions;

  • Order confirmations and order status;

  • Shipping methods and delivery information;

  • Return and refund inquiries;

  • Damaged, defective, or incorrect items;

  • Other questions about our store and services.

For return-related inquiries, please contact us before sending any product back and wait for our customer support team to provide the applicable instructions.

Company Information

Brand Name:
Auravieille

Legal Company Name:
Wuhan Guansishan Trading Co., Ltd.

Business Address:
Factory 4-230, No.91 Huayuanwan Second Street, Daji Subdistrict, Caidian District, Wuhan City, Hubei Province, China

Customer Service Email:
service@auravieille.com

Business Phone:
+86 27 88180588

Website:
auravieille.com

Auravieille is operated by Wuhan Guansishan Trading Co., Ltd.

Additional Information

For details about shipping fees, estimated delivery times, order cancellations, returns, and refunds, please refer to the relevant policies published on our website.

We encourage customers to review the applicable policies before completing a purchase. If you need further clarification, please contact our customer support team.

Thank you for choosing Auravieille. We appreciate your interest in our store and the opportunity to assist you.